Privacy Policy

Symbioz IT ("we", "us", or "our") operates the website symbiozit.com. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our website and the choices you have associated with that data.

1. Information We Collect

We collect information you provide directly to us when you:

• Fill out the contact form or book a call via Calendly
• Send us an email at contact@symbiozit.com
• Subscribe to our newsletter or updates

The types of data we may collect include: name, email address, company name, phone number, and the content of your messages.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Send you information about our services, case studies, and updates (only if you have opted in)
• Improve our website and services
• Comply with legal obligations

3. Cookies

We use cookies to enhance your experience on our website. These include:

• Essential cookies — required for the website to function (e.g., language preference)
• Analytics cookies — to understand how visitors interact with our website (Google Analytics)

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third-party service providers who assist us in operating our website (such as Calendly for appointment scheduling), provided they agree to keep this information confidential.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form data is kept for a maximum of 2 years.

6. Your Rights (GDPR)

If you are located in the European Economic Area, you have the following rights under GDPR:

• Right of access — request a copy of the data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your personal data
• Right to restrict processing — request limitation of how we use your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing of your personal data

To exercise any of these rights, contact us at contact@symbiozit.com.

7. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: contact@symbiozit.com
• Address: 10 Rue Ghandi, Hassan, Rabat, Morocco